CareerBoard

Description: We are looking for an experienced Customer Service Analyst to provide 1st level and VIP support as part of the IT Service Desk team. A Senior Customer Service Analyst with proven VIP support skills, motivated and dedicated, keen to help improve and shape future service model, engaged. General Information: Start date: ASAP Latest start date: June 2024 End date: 31 March 2025 Extension: to be confirmed Work location: Basel, 50% work from home policy applies Workload: 100% Travelling: n/a On Call: yes Tasks & Responsibilities: Provision 1st level support including administration,...  more ->

Background: This position will be part of the Cyber Security Operations team included in the Corporate Security unit. Overall Corporate Security is taking care of security operations incident responses, threat detection, threat hunting and access management (provisioning and accounts entitlement management). Security Operations team is a small team running incidents response and vulnerability management. Perfect candidate: Senior profile with at least 4 years of experience in security operations overall able to manage incidents and alerts using related technologies. We are looking for a...  more ->

Description: We are looking for a Business Analyst to create solution variants based on input from functional and non-functional requirements and translate them into detailed technical specifications. In a DevOps team with 8 employees, you work closely with the business and internal and external partners using the Kanban methodology and develop suitable solutions. You like to be at the centre of the action - you're where the threads come together. You communicate skillfully with clients, technical product owners and other partners. Communication and coordination with all those involved in...  more ->

Card Fraud Specialist, 100% Your role: Are you service-oriented and looking for a varied job in a dynamic environment? Do you have an investigative mind? As a Card Fraud Specialist, you are responsible for handling card and ATM offences at a leading bank in Zurich. More specifically: Settle claims and disputed transactions for a leading bank in Zurich's debit cards for all clients and external parties Handle customer complaints that are not part of the operational business, taking into account the company's principles and regulatory requirements Document all cases and secure evidence Process...  more ->

Description: We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD to join the Digital Product team. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: Analyze business requirements and align them into information technologies with best practices....  more ->