Business Analyst

Salary: Up to £46,916

Location: Bristol, Edinburgh and Peterborough

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

We have a brilliant opportunity for a motivated Business Analyst to join our Bristol BAU team working on a highly flexible hybrid basis. You will be responsible for analysing, defining and shaping strategic outcomes to deliver change across the business.

This role requires previous financial services experience and industry knowledge is essential.

It will be based out of Bristol, Peterborough or Edinburgh, with the requirement of being in the office up to 3 days per week.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits

What you'll be doing

• Executing business analysis with business, IT and strategic partners on projects to identify, understand, challenge and agree requirements
• Recommending the best method of achieving the required business outcome via the application of a wide range of analytical tools and techniques
• Interpreting legislative and regulatory changes, assessing the wider impact on business procedures and in designing business solutions
• Producing clear and effective documentation to communicate requirements, business solution options and feasibility assessments to different stakeholder audiences
• Supporting business acceptance testing activities, ensuring that Testing Strategy/Plans are fit for purpose and providing a central escalation point for any queries and issues arising from the Testing Team

What we're looking for

• Have previous financial services experience (essential)
• Possess strong interpersonal skills
• Are proficient in a wide range of information/data presentation techniques
• Have a good understanding of project methodologies and approaches
• Possess a systematic, disciplined and analytical approach to problem solving
• Have the ability to influence and negotiate with stakeholders at all levels